Frequently Asked Questions
Everything you need to know about your Craft-e-Corner experience.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy for crafting supplies?
We offer a 30-day return policy on most unopened and unused items. Please note that certain digital downloads and personalized products may be non-refundable.
Do you offer international shipping?
Currently, we primarily ship within the United States and Canada. Shipping rates and delivery times for international orders will be calculated at checkout.
How can I track my package after it ships?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Are the products sold on Craft-e-Corner covered by a warranty?
Many of our electronic cutting machines and heat presses come with a manufacturer's warranty. Please refer to the specific product page or contact our support team for warranty details.